Remark: Able to start work immediately
Well versed in English and Mandarin
Job Objective:
- Manage shipment and local transportation arrangements, and provide necessary documents to ensure smooth and timely shipping operations
Core Responsibilities:
- Manage shipping documentation (e.g. import and export permits, Form D for transportation of Malaysia) and co-ordinate with carrier/freight forwarders for deliveries and shipments of raw materials from suppliers and finished goods to customers according to shipping schedule
- Work with the Account department to monitor payments and invoices to determine release of cargo to customers
- Provide updates, resolve all shipping issues and communicate changes in shipping schedules to relevant stakeholders (Operations, Business Development, freight forwarders/agents, customers) when necessary
- Work with the Business Development department to handle shipping-related customer complaints and make necessary arrangements to resolve issues when necessary
- Engage relevant stakeholders to review and improve shipping processes
Job Specifications:
Minimum education qualifications:
- Diploma in any field, preferably in Logistics or Shipping Operations
Minimum years of experience:
- 3 years of relevant experience in shipping or logistics
Key job-specific competency requirements:
- Knowledge of TradeNet system
- Good knowledge of shipping and logistics processes
- Good knowledge of Global Harmonised System
- Good analytical and problem-solving skills
- Highly meticulous and able to meet tight deadlines
- Good communication skills
- Knowledge of SAP B1 an advantage
- Basic knowledge of Microsoft Office
Key Result Areas:
- Timely and accurate shipping arrangements and documentation
- Improvement in shipping and logistics processes